A GUIDE TO HOW MY PROCESS WORKS FOR ALL DESIGN SERVICES
My contact form has a couple of important questions for potential clients so it’s a great place to start if you’d like to reach out – include a bit of information about the services you’re after and more about your brand/product/project itself. I’ll come back to you as soon as humanly possible with some more info (possibly a few Q’s too) and we’ll go from there with regard to quoting and deciding whether we’d be a good fit together. ‘Fit’ and connecting with my clients and their goals is super important to me because I want to make sure I’ll be able to meet your expectations, do beautiful work for you and more!
FORMALITIES, BRIEFING & FINDING CLARITY/DIRECTION
You’ll decide on a package that fits your need and I’ll send over a basic working agreement, your initial invoice (50% upfront), and confirmation of the project starting time and deadline. You’ll also receive an in-depth briefing questionnaire which will allow me to understand your business values, your goals, and your target market. It will also give me a better idea of the direction we’ll be taking for your project and to help me find out more about what you like / don’t like. After you’ve filled it in and sent it back, we’ll lock in a phone/skype/zoom call to go through direction for your branding and any business-related strategy that needs to be covered. This is a golden opportunity for you to ask any Q’s you’d like to ask, or chat about ANY business/branding/marketing strategy ideas you’d like clarity on I won’t begin your project until all formalities are actioned and your briefing form is completed and returned, along with any additional info/examples you’d like to share.
DESIGN, REVIEWING & REFINING
This is the fun part! I’ll get creative using the information you have shared and my interpretation of what is required creatively – I’ll do this with two things always at the fore of my mind: creating something authentic and unique for you, but making sure it’s something relevant that speaks to your audience too. We’ll work together through a process of reviewing and refining until we whittle the concepts down and we’re both happy with the final outcome. Depending on your chosen package we’ll work on any additional elements before finishing up.
FINAL FORMALITIES & DELIVERY
After you’ve signed off on the final design, and before handover (or making your website live if we’re working on a new online home for you), I’ll send over your final invoice. Once settled, I’ll supply all relevant files (as per chosen package) or we’ll launch your site – all related info / guidance on how to use everything will be shared and I’ll always be on hand to answer any questions you may have, or to assist with any future projects. I love to encourage and support my clients from beginning to end – and beyond!
PLEASE NOTE: this outlines my typical process, just to give you an idea really – I do sometimes tailor it slightly to meet client needs, and because I believe that we are not all made to fit into a mould. Either way you will always get more from me than expected and I will always give you 110% in everything that I do – it’s important to me that we both love and feel proud of the final outcome.